Frequently Asked Questions

Simply click the "Request a Quote" button on our website or give us a call on +44 20 8135 9883. We'll arrange a convenient time to discuss your project, understand your requirements, and provide a detailed quote with no obligation. You can also fill out our online form with as much detail as possible about your project.

Yes, absolutely. Our quotes are completely free with no obligation. You're under no pressure to proceed, and the quote you receive is what you'll pay—we don't add hidden costs later. We believe in transparent pricing from the start.

We aim to respond to all quote requests within 24 hours. For more complex projects, we may need a little more time to prepare a detailed, accurate quote—but we'll always keep you informed of the timeline.

The more detail you provide, the more accurate your quote will be. Include the type of work you're looking for, your property postcode, and a description of what you want to achieve. If you have any specific requirements, materials in mind, or inspiration photos, mention those too.

We handle a wide range of building work including general building works, renovations, property improvements, repairs, maintenance, interior and exterior upgrades, and project planning. Whether it's a small repair or a full property refurbishment, we're happy to discuss your needs.

Yes, we work with both homeowners and landlords across London. Whether you need work on your own home or manage rental properties, we provide the same professional service and clear communication. We're experienced in working with property managers and lettings agents too.

Yes, we can help coordinate planning applications and ensure work meets relevant regulations and building standards. We'll guide you through the compliance process, work with building control where needed, and handle the necessary coordination to keep your project on track.

For many projects, we can provide an initial quote based on your description. However, for some work—particularly larger projects or those involving structural elements—we may need to visit the property to give you an accurate quote. We'll always be upfront about this from the start.

Every project starts with a clear scope and plan. We coordinate all tradespeople, manage the schedule, and maintain regular communication with you. Our organised approach means fewer surprises and a smoother build process from start to finish.

Absolutely. We believe clear communication is essential. You'll receive regular updates on progress, and we're always available to answer questions or discuss any changes you might want to make. We'll never leave you wondering what's happening with your project.

Start times depend on project scope and our current schedule. Once we've discussed your requirements and agreed on a plan, we'll provide a realistic timeline. Contact us to discuss your project and we'll give you an accurate timeframe.

Yes. We manage and coordinate different tradespeople so your project runs efficiently. There's no need for you to juggle multiple contractors—we handle the scheduling, logistics, and quality control across all trades involved in your project.

We're based in SE13 and serve properties across London, including South East London, Greenwich, Blackheath, Lewisham, and surrounding areas. We also work across Greater London for larger projects. Contact us to confirm whether we cover your specific location.

It's worth getting in touch. For larger projects, we're happy to travel across London. If your location is outside our typical service area, we'll let you know upfront and can discuss whether we can accommodate your project.

No. We believe in transparent pricing. The quote you receive is the quote you pay. If circumstances change during the project that require additional work, we'll discuss this with you first and agree on any changes before proceeding.

We accept bank transfer and major credit/debit cards. Payment terms are agreed upon before work begins and typically involve a deposit followed by staged payments aligned with project milestones. We'll discuss the details with you when finalising the quote.